Dashboards & reports

Dashboards are built in Grafana for different audiences, from the executive overview down to single processes and log lines. Reports summarise availability, performance and capacity on a schedule.

Drill-down from executive view to logs, keeping environment, component and time range.

Dashboards

Dashboard	Audience	Content
Executive	Management	Availability against SLA, incident trends, capacity forecasts, risks
Service overview	Operations	Status of all OpenText components per environment, active alerts, business transactions
Content Server	Administrators	Services, threads, request times, agents, scheduled jobs, queues, workflow locks
Search	Administrators	Processes, partitions, indexing queues and delay
Archive Center	Administrators	Services, pools, volumes, Storage Manager, jobs
End-to-end tests	Operations	Success and response time per scenario and step
Infrastructure	Platform teams	Hosts, Kubernetes, databases, web servers, certificates

Dashboards refresh automatically, can be filtered by environment, component and node, and are customised per customer and role.

Drill-down

Links between dashboards keep the selected environment, component and time range, so you can go from an alert or a red tile to the affected node, process and log lines in a few clicks. Grafana Explore allows ad-hoc analysis of metrics and logs side by side.

Reports

Report	Typical cadence	Content
Availability and SLA	Monthly, quarterly	Uptime per service, outages, SLA compliance excluding maintenance windows
Performance trends	Monthly	Response times, resource usage, comparison with previous periods
Capacity	Quarterly	Growth and forecasts for storage, database, index, threads and sessions
Incidents	Monthly	Alerts and incidents by severity, response and resolution times

Reports are distributed by e-mail or file share. Dashboard data can be exported as CSV directly in Grafana; reports are provided as PDF, Excel or CSV.

Dashboards & reports

Dashboards

Drill-down

Reports

Further reading